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How q987 Handles Your Personal Information

Your account with q987 involves real data — login details, payment activity through JazzCash, Easypaisa or Raast, and device information. This policy explains exactly what we collect, why we collect it, and how you can control it.

Account Data ProtectedJazzCash & Easypaisa Transactions CoveredCookie Controls AvailableData Request Support
q987 How q987 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security at q987 is built around the real actions that protect your account — not just policy statements. Your login is protected by OTP verification sent to your registered mobile number, and any change to your payment method triggers a re-verification step. We keep data handling practices aligned with the standards that apply in the regions where access is permitted under local law.

Account Security

OTP-based login and payment-change verification mean your account data stays under your control. Any suspicious session triggers an automatic review.

Cookie Controls

Session and analytics cookies run on q987. You can manage or block non-essential cookies through your browser settings without losing account access.

Retention Policy

We keep your data only while your account is active or as required by applicable rules. Closed accounts can submit a deletion request through support.

Data Request Process

To access, correct or remove personal information we hold, contact support via live chat or the help form with your registered mobile number ready for identity confirmation.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about your data, want to request a copy of what we hold, or need to flag a concern about how your information has been handled, our support team can help. You can reach us through live chat inside your q987 account, by email, or via the help form on our site. We aim to respond to data-related requests within the timeframe required under applicable rules for the region you're accessing from.

Live Chat Open your q987 account on mobile or desktop and use the chat icon to connect with support. The fastest path for account and data questions.
Email Support Send your data request or privacy concern to our support email address listed in the contact section of your account settings page.
Help Form Use the on-site help form to submit a formal data access or deletion request. Include your registered mobile number for faster verification.

Your Privacy Questions Answered

Common questions about how your data is collected, who can see it, and how to exercise your rights as a q987 account holder in Pakistan.

We collect your name, contact details, registered mobile number, and the payment method you connect — JazzCash, Easypaisa or Raast. Device and session data is also logged automatically when you access the platform.

We do not sell your data. Information is shared only with payment processors like JazzCash and Easypaisa as needed to complete transactions, and with verification services where required under applicable rules.

Your data is held while your account is active. After you close your account, data that is not subject to a legal retention obligation can be deleted on request through our support channels.

Contact support through live chat or the help form inside your account. Have your registered mobile number ready — we use it to confirm your identity before processing the request.

We use cookies for session management and site performance. Non-essential cookies can be managed or blocked through your browser settings at any time without affecting your account login.

Yes. Payment data processed through JazzCash, Easypaisa or Raast is handled under those providers' own security standards as well as ours, and is not shared beyond what transaction processing requires.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.