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What q987 Asks of You and What We Commit to You

Using q987 — whether you access it through a mobile browser, a saved shortcut, or a direct link — means you accept the terms set out on this page.

Pakistan-accessible where local law permitsJazzCash, Easypaisa, Raast account contextAccount data you can requestPlain-language policy termsDirect contact paths for disputes
q987 What q987 Asks of You and What We Commit to You
DATA AND SECURITY

How We Handle Your Account Data and Privacy

We apply SSL encryption across all pages and account flows — including when you submit a JazzCash or Raast payment reference. Cookies are used to keep your session active and remember your device so returning to q987 on mobile does not require re-entering credentials every time. You can manage cookie preferences through your browser settings. Account retention follows a standard period after closure, after which personal data is deleted unless a legal obligation requires us to keep it. If you believe your data is inaccurate, contact support and we will correct or remove it within a reasonable timeframe.

SSL Encryption

All account pages, login flows and payment entry screens run under SSL. Your JazzCash or Raast reference numbers are never sent over an unencrypted connection.

Cookie Policy

Cookies keep your mobile session active and remember your device between visits. You control cookie acceptance through your browser; blocking them may affect session continuity.

Data Retention

Account data is held for a standard period after account closure. Once that period passes, personal records are deleted unless a legal or regulatory obligation requires retention.

Data Correction Rights

If any stored detail — name, contact info, linked wallet reference — is wrong, contact support by email with your account ID and we will correct or remove the record.

LEGAL CONTACT PATHS

How to Reach Us About Policy or Account Issues

If you have a question about how these terms apply to your account, how your data is stored, or how to request changes, our support team handles these directly. You can reach us through the channels below. For account-level legal requests — such as data correction or account closure — email is the fastest path to a written resolution. Live chat is better suited to quick account access questions.

Email Support Send your legal or data request by email for a written response. Include your account ID and a clear description of what you are requesting or disputing.
Live Chat Use live chat for fast answers on account access, wallet queries linked to JazzCash or Easypaisa, or policy clarification before you submit a formal request.
Account Settings Some data requests — including reviewing stored payment method records and updating contact details — can be handled directly inside your account settings panel.

Common Legal and Account Policy Questions

These are the questions we hear most often about how our terms, data practices and account rights work. If something is not covered here, email support with your account ID for a direct written answer.

Access depends on local law and whether your region is eligible. Where local law permits, you can open and use an account. We do not override local legal restrictions.

We store account registration details, transaction records linked to JazzCash, Easypaisa or Raast payments, login history and any support correspondence. No data is sold to third parties.

Email our support team with your account ID and a written request. We will compile your stored data and send it to your registered email within a reasonable response period.

Contact us by email with your account ID and specify what needs correcting or removing. We process corrections promptly and deletions in line with any applicable retention obligations.

After closure, we retain data for a standard period as required by our operating obligations. Once that period ends, personal records are deleted unless a legal requirement applies.

Yes. We notify you through the platform before any terms change. Continuing to use q987 after the notified date means you accept the updated terms as they apply to your account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.